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Write your own reviewGood job
The team got the job done even though they had to do more prep work than expected.
Installing my garage door and opener
I would like to say thank you for your excellent service.Your service make me satisfied.I will recommend my people just in case they want something about their garage door.
Company response:
Thank you very much for taking the time to review us, we appreciate it:)good people
Enjoyed dealing with everyone through the deal. Delay on installation date was not so bad, but capping of light covers was expected and not delivered. Now I have to solve the problem when I thought it… Read more Enjoyed dealing with everyone through the deal. Delay on installation date was not so bad, but capping of light covers was expected and not delivered. Now I have to solve the problem when I thought it was done.
Company response:
Thank you for your comments Mark, we appreciate your feedback. We are sorry that your light covers were not capped. We explained that because they were round, the capping would not have anywhere to end properly resulting in an unfinished look that would not be satisfactory. We hope that you are happy with your new garage door. Please call us if you have any other concerns.Love, love, love my new door!!!!!
Awesome experience, great company to deal with. Everything was ready on time, the install went as planned. The sales rep was knowledgeable and assisted with colour, style, and model choice. The… Read more Awesome experience, great company to deal with. Everything was ready on time, the install went as planned. The sales rep was knowledgeable and assisted with colour, style, and model choice. The installers were friendly a thorough explaining everything to my husband before leaving. Would definitely recommend this company to anyone.
Company response:
We love it when our customers LOVE their new door!! Thank you for all the feedback, we will pass it on.Good experience all around
It's a little early to tell how the product will hold up over time, but it appears to be as advertised and looks professional. The installer was friendly, punctual and helpful. The garage door… Read more It's a little early to tell how the product will hold up over time, but it appears to be as advertised and looks professional. The installer was friendly, punctual and helpful. The garage door looks good, fits well and runs smooth. From placing the order to install it took about a month to get the job done.
Company response:
Thank you for your feedback about quicker turn around time. We do our best to stay in a 4 week time frame from order to completion. Custom garage door sizes such as yours would not be something that is stocked and therefore require the 4 week time frame. Glad to hear you are happy with door:) We are always here if you have any questions or concerns.A-1 Customer Service
Great A-1 "old school" customer service. Prompt, courteous, friendly. Reasonably priced. Gave Quality "4 Stars" simply because time will really tell me.
