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Rating Summary

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A very happy customer

5
26 February 2019 , Steve W (Oakville , ON)

We had two garage doors and openers replaced. We are very happy with the results. The staff helped us with our selection, the installers were very professional and the doors are of a high quality.

Garage Door Review

4
03 November 2018 , Arlene M (CARLISLE, ON)

Good product well installed. Would like a better way of opening door from inside.
Was not told about the month long wait for the door until all was decided.

Company response:

Thanks Arlene for your review. We are glad you feel that the product and installation were good. We want you to be 100% satisfied so I reviewed your order and see that you have a T-Handle lock installed on your garage door. These open from the inside with a handle that you turn downwards to disengage the lock. Typically these are pretty easy to use. The other way is to simply pull slightly on the cable that comes from the locking mechanism and the door lock will disengage and then you can lift the door. Please try this and see if that's easier for you. You can always call us if you have further concerns, we will be happy to help you.

Installed product:

Standard+ Shaker CC Garage Door

Excellent Door and Service

4
29 October 2018 , James M (Mississauga, ON)

This was my first experience with a new garage door, and The garage door depot made it a wonderful and easy task. They were professional and pleasant to deal with. I would recommend to anyone… Read more This was my first experience with a new garage door, and The garage door depot made it a wonderful and easy task. They were professional and pleasant to deal with. I would recommend to anyone looking for a new garage door.

Company response:

Thank you for your review James! We appreciate it. So glad you had a great experience, we know that when people are purchasing a garage door system, it may be the first time so we work hard to be as helpful as possible with the process. Enjoy your new door and call us if you have any questions or concerns.

“DO IT ONCE DO IT RIGHT”

5
23 October 2018 , Sanjay A (Mississauga, ON)

They not only advertise “DO IT ONCE DO IT RIGHT” but actually make it happen.

A smile on the entire family face says it all.

Company response:

Thank you so much for your review, we are thrilled that you are thrilled:) Call us anytime if you have questions or concerns.

Excellent Service and Quality by The Garage Door Depot

5
18 July 2018 , Theresa B (Mississauga, ON)

We were looking for a quality supplier and installer of garage doors and we were very pleased with the staff at The Garage Door Depot. Finding a Renomark supplier was important to us.

Company response:

Hello Theresa Thank you for your review. We agree it is important for reputable companies to be part of associations that help to create guidelines for standards that consumers can trust. We are a proud member of both BILD and RENOMARK as well as the CDIC and IDA (Garage Door Associations) Enjoy your new door and opener:)

capping of the door frame

2
18 July 2018 , Jack W (Milton, ON)

undependable guy. He called last Monday, he said he would be here Tuesday and discuss the colour and do the work Wednesday. Still not done.

Company response:

Hello Mr White thank you for your review. We are glad that you were happy with the quality and installation of your new garage doors. We sincerely apologize for the delay in completing the aluminum capping around your garage door. Unfortunately, our capping schedule did fall behind. Now that the job is complete we are glad that you are happy with the finished product. Call us anytime with questions or concerns.

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