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Wll done

5
30 May 2018 , Caroline L (Toronto, ON)

We were most happy with the installation and service we received from Garaga When w had problem with the date they were most understanding
WE would recommend the company to others

Company response:

Hi Caroline, we are so glad that you are happy with The Garage Door Depot and the GARAGA door we installed for you. We endeavor to work with our client's timelines and schedules to make the experience pleasant and stress-free. Always remember to call us if you have any questions or concerns about your new garage door.

Nice door!

4
29 May 2018 , Bob L (Milton, ON)

Finished product looks and performs well. We did have an issue with a dented panel, which took 4 weeks to replace. The only complaint (minor) I would have would be not being able to connect with my… Read more Finished product looks and performs well. We did have an issue with a dented panel, which took 4 weeks to replace. The only complaint (minor) I would have would be not being able to connect with my home WiFi to access with my smart phone.

Company response:

Thank you so much for your review. We apologize for the dented panel, unfortunately, garage door panels can get dented during transportation from the manufacturer and handling. We do our best to get the replacement panel on order right away and get back out as soon as we can to make it right. Also, your garage door opener absolutely has the capability to connect to your Smart Phone, this is a process that the homeowner must do as our installers do not touch homeowners smartphones as an APP must be downloaded and an account and password must be created. We can help though, I will send you through email a youtube video link that shows you step by step how to get this set up on your phone. It's really quite simple if you follow the steps. Please never hesitate to call our office if you have ANY concerns about our products or services. We appreciate your business. Thank you

Awesome Experience

5
25 May 2018 , David C (Caledon, ON)

A quality product (as seen at the Home Show) at a competitive price. A knowledgeable salesperson (Bill), an on-site visit for a quote (Monty), and expert installation (Mohammed). Everything done… Read more A quality product (as seen at the Home Show) at a competitive price. A knowledgeable salesperson (Bill), an on-site visit for a quote (Monty), and expert installation (Mohammed). Everything done exactly when it was scheduled. The advice from Monty to put full sized windows down the middle of each door was something we didn't even know could be done. He showed us on his tablet and we loved it. Now that it is done it looks absolutely amazing - we couldn't be happier. Thank you!

Company response:

Thank you Dave for your review, we appreciate your feedback! We are so glad that your experience was positive from start to finish. Please call or message us anytime you have a question or concern about your new garage door.

garage door

4
28 April 2018 , Juan E (Woodbridge, ON)

Great costumer service as soon we started our quest of information at the booth of Garage Door Depot at the Home show. On the meeting at my home all my concerns and questions were all answered with… Read more Great costumer service as soon we started our quest of information at the booth of Garage Door Depot at the Home show. On the meeting at my home all my concerns and questions were all answered with patience. We are satisfied with our purchase and quality of the product.

Company response:

Hello Mr Escobar Thank you for your kind review. We are so glad you are happy with your new door and your experience at The Garage Door Depot.

Garage door installation review

5
10 April 2018 , June C (Etobicoke, ON)

We had Shaker XL doors installed. From our initial contact with Dee in your showroom, to the visit by Monty to provide us with a quote and then the installation by Scott, we found the staff at The… Read more We had Shaker XL doors installed. From our initial contact with Dee in your showroom, to the visit by Monty to provide us with a quote and then the installation by Scott, we found the staff at The Garage Door Depot to be very professional and courteous. As this was our first experience replacing garage doors, we had several questions that were patiently answered. Overall, extremely satisfied with the service provided and quality of our Garaga doors.

Company response:

We appreciate your review and are so glad that you are happy with your new garage doors. Our staff loves helping our customers to figure out the right solution for their home. Its not too often we buy new garage doors:) Enjoy!

fyi

5
04 March 2018 , Norm A (Toronto, ON)

The only issues I had my garage door had to do with being sent incorrect information for my warranty registration and the survey that you wanted me to fill out. In both instances I had to contact the… Read more The only issues I had my garage door had to do with being sent incorrect information for my warranty registration and the survey that you wanted me to fill out. In both instances I had to contact the company to get the correct information. The door looks great and works well.

Company response:

Thank you for your review Mr Adam. Our apologies for any confusion about the warranty registration and the survey. There was some updates done to the GARAGA website and our email forms had not yet been updated. Enjoy your new garage door!

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